Data Protection Policy
Our commitment to safeguarding your information
Data Protection Policy
Last Updated: December 5, 2024
This Data Protection Policy outlines how Lumiotech Private Limited ("Company", "we", "us", "our") protects data processed by the lumioSentry platform.
This Data Protection Policy ("Policy") outlines how Lumiotech Private Limited ("Company") protects data in compliance with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Proposed Personal Data Protection Bill (as applicable)
- Other applicable data protection laws and regulations
1. Data Classification
1.1 Categories of Data
We classify data into the following categories:
- Personal Data: Information that can identify an individual
- Sensitive Personal Data: Passwords, financial information, etc.
- Corporate Data: Company information and business records
- Public Data: Information available in public domain
1.2 Special Categories
We handle the following special categories of data:
- Share ownership records
- Financial transactions
- Corporate governance documents
- Regulatory filings
2. Data Collection and Processing
2.1 Lawful Basis
We collect and process data based on:
- Explicit user consent
- Contractual obligations
- Legal requirements
- Legitimate business interests
2.2 Purpose Limitation
Data is collected and processed only for:
- Providing platform services
- Regulatory compliance
- Service improvement
- Security purposes
3. Data Storage and Security
3.1 Storage Location
All data is stored on servers located in India, in compliance with data localization requirements.
3.2 Security Measures
We implement the following security measures:
- End-to-end encryption
- Access control and authentication
- Regular security audits
- Intrusion detection systems
- Data backup and recovery
- Employee security training
4. Data Retention
4.1 We retain data for the following periods:
- Active account data: Throughout the service period
- Transaction records: 8 years (as per Companies Act)
- Audit logs: 5 years
- Communication records: 3 years
4.2 Extended Retention
Data may be retained longer if required by law or for legitimate business purposes.
5. Data Access and Rights
Users have the following rights regarding their data:
- Right to access
- Right to correction
- Right to data portability
- Right to erasure (subject to legal requirements)
- Right to withdraw consent
6. Data Sharing and Transfers
6.1 Internal Sharing
Data is shared internally on a need-to-know basis with:
- Authorized employees
- System administrators
- Security personnel
6.2 External Sharing
Data may be shared with:
- Regulatory authorities
- Service providers
- Legal advisors
- Auditors
7. Data Breach Protocol
In the event of a data breach:
- Immediate internal notification
- Assessment of breach impact
- User notification within 72 hours
- Regulatory reporting as required
- Implementation of remedial measures
8. Compliance and Accountability
We maintain compliance through:
- Regular audits and assessments
- Employee training programs
- Documentation of procedures
- Incident response planning
- Privacy impact assessments
9. User Responsibilities
Users are responsible for:
- Maintaining confidentiality of credentials
- Ensuring accuracy of provided data
- Reporting unauthorized access
- Complying with security policies
10. Contact Information
For any questions regarding data protection:
Data Protection Officer
Email: [email protected]